Running a business today isn’t just about serving customers. It’s also about keeping up with everything behind the scenes. If you run a small or mid-sized business, chances are you’re juggling more than you should be. The emails, the scheduling, the billing, the follow-ups all add up quickly. And it’s pulling you away from the work that actually drives your business forward.
1sixty8 AI was created to change that.
AI Automation Built on Real-World Experience
I’m Mitch Schaffer, and I’ve been a small business owner for over 30 years. I’ve built, run, and grown companies through nearly every kind of economic climate and operational challenge. Through it all, I’ve always looked for ways to work smarter instead of just working more.
Over the years, I’ve used a range of automation tools to save time. Today, thanks to recent advancements in artificial intelligence, those tools are more powerful than ever. But technology alone isn’t the answer. Most small business owners don’t need more software. They need someone who understands their day-to-day chaos and can help them use automation to bring order to it.
That’s exactly why I created 1sixty8 AI. I wanted to build something that delivers real solutions to the problems business owners face every day.
President of 1sixty8 AI
AI Automation: Turning Repetition into Results
We deliver automation solutions that work across industries, helping business owners reduce time-consuming tasks, improve consistency, and regain control of their day. The result? Better margins, smoother operations, and fewer things slipping through the cracks.
We focus on areas like:
- Automated follow-up emails and client communication
- Scheduling and appointment confirmations
- Billing and invoicing workflows
- Internal task tracking and customer handoffs
- Customer service interactions
- Lead capture and follow-up systems
- Actionable dashboards and reporting
Every solution we deliver is tailored to the unique way your business runs, not forced into a mold that doesn’t fit. No generic templates. No one-size-fits-all. We start by understanding your operations, identifying the pain points, and designing automation that fits your processes, not the reverse.
The Challenges Are Real But So Are the Solutions
Most business owners didn’t start their companies to spend their days answering the same messages, typing out the same responses, or chasing down the same information. And with labor costs rising and reliable help harder to find, those tasks aren’t just annoying. They’re expensive.
Automation gives you time back. It reduces errors, boosts consistency and frees up your people to focus on what truly matters. No matter the industry, these benefits lead to fewer headaches and better outcomes.
The technology is ready. The opportunity is here. What most businesses need is a facilitator. Someone who understands their world and can help them apply automation in a way that actually works.
That’s where we come in.
Let’s Talk
You don’t have to know exactly what to automate. You just have to be open to the idea that things could run more smoothly. If you’re curious, let’s have a conversation.
No pitch. No pressure.
Just a real conversation about what automation could do for your business.
